Services
We fix existing documents, set up a monthly service for new ones, and audit what you already have online. Every quote is sent within one business day.
PDF remediation
We add and correct the tags inside your PDFs so screen readers can read them: headings, reading order, lists, table headers, alt text, links, bookmarks, document title and language.
- Typical documents
- Agendas, minutes, budgets, fee schedules, annual reports, handbooks, notices.
- Testing
- Checked with PAC and read through with NVDA by a person.
- You receive
- The fixed PDF under a clean file name, plus a short report of what changed.
Word and Office documents
We fix the source file, so the next PDF you export from it starts out accessible. Heading styles, table header rows, alt text, list formatting, document properties and language.
- Typical documents
- Word templates and reports, PowerPoint presentations, Excel tables that are posted online.
- Testing
- Read through with NVDA by a person. PDFs exported from the fixed file are checked with PAC.
- You receive
- The fixed source file, an accessible PDF if you publish one, and a short report.
Fillable forms
Permit applications, registration forms and requests that residents fill in on screen. Each field gets a name and instructions a screen reader can announce, and fields follow a logical tab order.
- Typical documents
- Permit and license applications, open records requests, enrollment and registration forms, employment applications.
- Testing
- Every field is filled in with the keyboard and NVDA, then the file is checked with PAC.
- You receive
- A fillable PDF that keeps your layout, plus a short report.
Scanned documents
A scanned page is a picture of text, and a screen reader reads it as nothing. We run text recognition (OCR), correct the recognized text, then tag the document like any other PDF.
- Typical documents
- Signed ordinances and resolutions, older minutes, plats, letters and notices that exist only on paper.
- Testing
- Text checked against the original page, then PAC and an NVDA read-through.
- You receive
- A searchable, tagged PDF, plus a note on anything the scan was too poor to recover.
Monthly service for new documents
After your existing files are fixed, new ones keep arriving: every agenda, notice and packet. We agree on a monthly volume and a turnaround, and you send new documents as you publish them.
- Suited to
- Recurring meeting packets, monthly reports, notices and anything posted on a schedule.
- Testing
- The same PAC and NVDA check as every other file.
- You receive
- Fixed files on the agreed turnaround and a monthly list of what was delivered.
Document audits
Before you plan a cleanup, it helps to know what is on your site. We list the PDF and Office files we find, check a sample, and group them by how much work each group needs.
- Suited to
- Entities that do not know how many documents they have online, or need a plan and a budget figure.
- Method
- A file inventory from your public site, with PAC checks and NVDA spot checks on a sample.
- You receive
- A spreadsheet of documents and a short written summary with a suggested order of work.
Get a quote
Send the files or links. We reply with a fixed quote within one business day.